About up level£º We just get experience for you, leave "train up to next level" and "select power" to yourself. So your toon should always stay in your original level. 100% Account Security£º As we do pure manual PowerLeveling by our own experienced PL team, rather than to third party, so that we can use our years of experience to ensure that 100% of your account security, completely eradicate be banned, as well as the loss of items and game currency. About PL time: We have a lot of high level toons in "Freedom / Virtue / Pinnacle / Union / Defiant / Vigilance" server, so we can complete level 1~50 in 1 day in these servers. However, in order to secure your account, sometimes need 2 days or more. About transfer£º We do super PL in "Freedom / Virtue / Pinnacle / Union / Defiant / Vigilance" servers, if you play in other server, you can creat a new toon in one of these servers, after lvl 50, transfer to your server. About Leveling Pact£º We don't like PL in Leveling-Pact, we rather PL two toons for you. If you would like us do leveling-pact for you, the leveling-pacted one should be paid 1.3 times. such as 1~50=$30, then (1~50 leveling-pact = $30 + 1.3*$30 = $69).
Money Back Guarantee Should you be not satisfied with the progress of your power leveling orderwithin 7 days after your order is made, you have the rights to cancel and get a full/partial refund for the balance of your order. How to Cancel: Step 1. Contact our 24/7 live support representatives. Step 2. Notify them your order number and reason for cancelation. Step 3. Work will be stopped immediately. Step 4. Full/partial refunds will be processed and extended back to you within 24 hours. Terms and Conditions 1. Money Back Guarantee does not apply to orders that is already completed. 2. We will only fully refund an order if the work done is 5% and below. 72 Hours Dissatisfactory Claims Should you be not satisfied with the quality of the service delivered within 72 hours after your order is completed, you have the rights to file a complaint ticket. A full refund/compensation will be extended to you should our investigations show that there were signs of quality defects from our side. To Submit Your Complaint Ticket: Step 1. Open a ticket within 72 hours after the order is delivered. Step 2. We will investigate into the issue. Step 3. We will get back to you with the result of our investigation within 24 hours together with the compensation plan if applicable. Terms and Conditions 1. When we receive your complaint ticket, we will investigate into the complaint. 2. Should the dissatifactory claims be found legitimate , we will offer you a compensation of either $150.00 -OR- 50% of the package price whichever is higher. 3. Should our investigations shows no pertaining issues from our side that leads to the complain, no refund/compensation will be extended. Account Safety Guarantee Account Suspended • Account Banned • Account Hacked • Missing Gold • Characters Deleted Should you face any of the problems above during or after the course of your Power Leveling order, contact us immediately. What To Do: Step 1. Get ready any kind of evidence pertaining to the issue with your account (screenshots, video records, emails from game makers, etc). Step 2. Submit it to us by opening a ticket. Step 3. We will investigate into the issue immediately. Step 4. Should our levelers be the cause of your loss, we will offer you a full compensation within 72 hours. Terms and Conditions 1. All complains must be brought to our attention within 24 hours from the completion and delivery of the completed order. 2. Full details or any extra information pertaining the issue with the account will be required for our investigations. Should the information provided be insufficient and we are unable to conduct our investigation in properif we did not find any evidence from our levelers pertaining to the issue with your account, there will not be any kind of compensations. On Time Guarantee Should your order be not completed within the ETA stated, we will compensate you with US $5.00 for each day of late delivery until the the order is delivered.
